PRIVACY AND DATA PROTECTION PROTOCOLS
We are Deckplanet, thank you for visiting our digital catalogue.
Protecting the privacy of your personal data is an important issue for us. Our privacy and data protection protocols explain how we collect and handle your Data, and are up to date and in accordance with applicable law. We also encourage you to read our cookie policy.
ABOUT OUR TREATMENT OF DATA COLLECTED ON THIS SITE.
When you place an order in our digital catalogue, during the purchase process, the site collects personal or professional information such as name, address, email address and ID or VAT number in the case of requesting invoices.
We may also collect data that you provide to us through various channels, including websites, social media, events, telephone contacts, email or other means.
When you browse our site, we also automatically receive your device's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. This provides us with information that we can use to improve and tailor our users' browsing experience on an ongoing basis.
We may also collect your Data by automated means, including cookies and other tracking mechanisms.
Email campaigns and newsletters: With your consent, we may send you emails about our digital catalogue, new products and other updates.
Much of this data may be obtained through other means such as commercial visits, surveys, events, congresses and trade fairs.
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you consent to the collection and use for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or give you the opportunity to refuse.
What are your rights and how can you exercise them?
Subject to applicable law, you shall be entitled to:
- access your Data; you can do so via the my account section if you are a registered user.
- Correct and update your details; you can do this via the my account section if you are a registered user.
- Delete your Data; you can do this via the my account section if you are a registered user. Also, within our protocol storage data is automatically deleted after 90 days if the user does not interact with our digital media.
- Restrict the processing of your Data;
- object to the processing of your Data; mainly when it is based on our legitimate interests;
- Withdraw your consent at any time;
- Request the return of your Data in a structured data file, either to you or to a third party, where technically feasible (data portability);
- File a complaint with the data protection authority.
How can I withdraw my consent?
If after having agreed you change your mind, you may withdraw your consent to be contacted by us, for the collection, use or disclosure of your information, at any time, by contacting us through the contact form or by post to: NABYNIDY, UNIPESSOAL LDA Avenida do Atlântico, n.º16, escritório 5.07
Distrito: Lisboa Concelho: Lisboa Freguesia: Parque das Nações 1990 019 Lisboa
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
We do so when it is necessary to comply with a legal obligation, especially to assist a public authority or investigative body; when you have given your explicit consent for specific and specified purposes.
With whom do we share your data?
Our third party providers to perform a range of business services on our behalf, such as hosting or maintenance services;
third parties who may offer services related to our products and services;
THIRD PARTY SERVICES
In general, third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be treated.
In particular, remember that some providers may be located or have facilities that are located in a different jurisdiction from you or us. If you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.
By way of example, if you are located in Spain and your transaction is processed by a payment gateway based in Switzerland, then your personal information used to complete the transaction may be subject to disclosure under the laws of that country.
Once you leave our catalogue website or go to a third party site or application, you are no longer governed by this Privacy Policy or our digital platform's Terms of Service.
Links
When you click on links in our catalogue, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
Our digital platform is hosted by Ionos with a data centre in Spain. They provide us with the structure to manage the content management system and the online e-commerce functionalities that allow us to sell our products and services.
Your data is stored through our CMS data storage. Your data is stored on a secure server behind a firewall.
Payments:
If you choose an online payment gateway to complete the purchase of your order, some of your credit card information is stored solely and exclusively in the virtual POS service. This information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is completed, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
The PCI-DSS requirements help ensure the secure handling of credit card information by retailers and their service providers.
Our protocols include a full commitment to ensuring the security of your Data. To this end, we maintain appropriate technical and organisational measures to prevent, as far as possible, any accidental or unlawful destruction, loss, alteration or unauthorised access to our database.
We will only keep your Data for as long as is necessary to achieve the purpose for which it was collected, within the limits stipulated by applicable law. In some circumstances, we may retain your Data for a longer period of time to satisfy legal, accounting or reporting requirements.
